Frequently Asked Questions
Am I guaranteed a place on the program once I have applied?
There are limited spaces available on each program and therefore we cannot guarantee you a place on a program after you apply. To put yourself in the best position make sure you complete your application in a timely manner and show your enthusiasm for your chosen profession.
Are the programs online or in person and how long do they take to complete?
Our programs are instructor-led classes which are held in person or via meeting tools. The duration varies per program, however the programs are full-time, Monday – Friday, 9am to 5pm, unless specified otherwise, and we would need you to be available for the duration of the program.
How long does the application process take and when is the deadline for completing my application?
The application process contains several key stages, each of which should take no longer than 30 minutes to complete. We recommend starting your application as early as possible, to ensure that you can complete all sections of the process before selection and onboarding take place. The key dates in the process will be communicated with you once you start your application.
Application has restarted – You may have logged in using a different method than previously used. To access your existing application, you need to ensure you are logging in with your email and password if you registered manually, via Google if you signed up via Google or via Facebook if you signed up via Facebook.
I can see my application but I can’t continue with it – Please check the status of your application. This may be “Abandoned” or “Rejected”. If you have accidentally abandoned your application, please contact the relevant program inbox to have this reactivated. If rejected, please see the query below regarding rejected applications.
It may also be that you applied to an old program and the application portal is no longer active. In order to apply for a new program, please log out of your existing application and start a new one using a new email address, or by signing in using the Google or Facebook options (if your previous application was created manually).
If your application status is active and you are stuck at a review stage, this means your application is as up to date as can be for now and we will contact you with next steps once you have completed your Group Task and Interview.
I can’t upload my documents/documents showing in yellow – Make sure you are uploading documents in the relevant file formats (docx., pdf. etc). If the document sections are showing in yellow, this means they have been uploaded but need to be manually checked by our program team to confirm they pass eligibility requirements. The team will contact you if anything further is needed. Please ensure you upload all required documents at the same time as once submitted, you will be unable to upload more to the online application.
How much does the program cost?
Our programs are free for all learners as they are funded by our incredible funders and partners.
What support will I be provided to secure employment?
Generation graduates continue to be supported by Mentors and receive expert guidance to secure employment. This includes creating stand-out CVs and receiving interview coaching on how to perform at competency and technical interviews. Generation graduates are also introduced to employers looking for entry-level talent through our exclusive Employer Connection Events. At Generation, we are committed to supporting you to gain employment, which is why as standard all graduates are supported for 6 months after graduation to help you land your dream role.
What can I do to make my application stand out?
Once you’ve made it to the interview stage, we want to get to know more about you and your reasons for wanting to join the program and find a career in that specific industry, so please make sure to give as much information as you can about what you have learnt from our website and information session, along with why you are passionate about a career in your chosen sector.
What are the basic requirements for the program?
We sincerely appreciate your interest in our program. Please click here, select the program and learn more about our requirements and mode of teaching in each program.
I have a question about my application which isn’t covered in the FAQs. Who can I contact?
If you have read through these FAQs and are unable to find the answer you are looking for, please contact the relevant program team and they will endeavor to reply as soon as possible. Please find the relevant contact below:
How do I apply for a program?
Navigate to the program page for your desired career, have a read through and make sure this is the program for you. Once you are sure this is the right path to take, select the “Apply Now” button. Our staff will contact you upon completion of application.